Product tour

Every part of the SEND day.
One platform. No add-ons.

Below: every feature Phoenix Ember ships with on day one. Yes — all of it. No tiered modules, no “contact sales for analytics”.

Assessment framework

Eight domains. Plus your own.

Covers the full spectrum of pupil wellbeing — and SENCOs can add custom domains and indicators to match their school’s priorities.

1

Emotional Awareness & Regulation

Understanding and managing emotions

2

Self-Concept & Self-Worth

Identity, confidence, self-esteem

3

Social Competence & Peer Relationships

Friendships, cooperation, conflict

4

Relationships with Adults

Trust, attachment, help-seeking

5

School Belonging & Engagement

Motivation, participation, inclusion

6

Attention & Self-Regulation

Focus, impulse control, executive function

7

Resilience & Coping

Adaptability, perseverance, recovery

8

Behaviour & Conduct

Choices, boundaries, prosocial behaviour

9+
Add your own domains alongside the Phoenix eight
Custom indicators, custom scoring anchors, mapped to your school’s priorities. Phoenix domains stay locked — yours stack on top.
Assessment

Score what matters. Compare term-on-term.

Each domain scored 1–5 across 5 indicators with 200 plain-English anchor descriptions. Assess one pupil or a whole year group in one sitting.

Domain 1 · Indicator 2

Recognises and names own emotions

1
Cannot name or identify own emotions even when prompted.
2
Names a small range of basic feelings (happy, sad, angry) only when asked.
3
Identifies a range of feelings in self and others with adult support.
4
Recognises subtler feelings and links them to events without prompting.
5
Articulates complex emotions and reflects on them age-appropriately.

Or assess a year group in one pass.

The batch grid is built for the Tuesday-morning reality — keyboard nav, tab between cells, autosave per row.

I1I2I3I4I5
Aaliyah K.
3
4
3
4
5
Marcus T.
2
2
3
3
4
Sofia R.
4
5
4
4
5
Jamie L.
1
2
2
3
3
Tabnext cell1–5score⌘ Ssave row
  • Automatic reminders when assessments are overdue
  • Term-on-term comparison built in — see the delta, not just the score
  • Pupil voice captured as italic quote — not a form field
Interventions

28 interventions. Mapped to the framework.

A curated library, evidence-grounded, organised across three depths. Build your own bank alongside them.

Surface

12 universal
  • Calm Corner
  • Fidget Tools
  • Zones of Regulation
  • Visual timetables
  • Class agreements

Intermediate

9 small-group
  • ELSA
  • Circle of Friends
  • Nurture Groups
  • Lego Therapy
  • Drawing & Talking

Deep

5 specialist
  • DDP
  • Theraplay
  • Art Therapy referral
  • CAMHS pathway
  • 1:1 ELSA programme

Log every session

Notes, attendance and outcomes per session — date-stamped.

Compare before / after

Phoenix Ember computes the delta against the prior assessment cycle.

Build your own

Custom interventions sit alongside the 28 — map to any domain, Phoenix or yours.

Reporting

Professional PDFs in one click.

Ofsted-ready reports and SEND documentation in seconds, not hours. Your school’s logo and colours on every page.

Individual Support Plan
SEND White Paper 2026 compliant — needs, strategies, outcomes.
PDF
EHCP Evidence Pack
Complete bundle with auto-generated narrative for applications.
PDF
Pupil Profile
Full assessment history, scores, interventions and observations.
PDF
SENCO Handover Pack
Transition document for school moves with complete pupil history.
PDF
School Summary
Whole-school RAG distributions, heatmaps, vulnerable-group analysis.
PDF
Cohort Report
Year group or custom filter analysis with configurable breakdowns.
PDF
Trust Summary
Cross-school headline metrics, RAG table and domain heatmap.
PDF
+ CSV exports per pupil / cohort+ Full-school ZIP for Subject Access Requests
Safeguarding adjacent

Catch it early. Record everything.

Automated alerts when scores drop. Structured concern flagging routed to the right adult. Phoenix Ember isn’t your safeguarding system — keep CPOMS or MyConcern — but it’s where the early signal lives.

Smart alerts

When a score drops, you know.

  • Triggered when any score drops between assessments
  • Critical alert for any score of 1
  • Overdue-assessment reminders to key adults
  • Acknowledge · resolve · dismiss workflow
  • In-app + email — never silent
Concern flagging

Any staff member can raise one.

  • 9 categories: safeguarding, attendance, behaviour, self-harm, bullying, …
  • Auto-routed to SENCO or senior leader
  • Immutable action trail — every response logged
  • Dashboard widget: open · in-progress · resolved counts
  • Privacy boundaries respected — staff see only what their role allows
Parent portal

Plain English. Not raw scores.

Parents see what their child needs and how the school is helping — never the 1–5 scores. Mobile-first because 85% of parents open Phoenix on a phone. Read-only. Separate session. Fully isolated.

  • “On track / Developing / Needs support”
  • Active interventions
  • Home strategies suggested by school
  • ISP documents to download
  • Send-a-note feedback channel
  • Safeguarding boundary clearly stated
Spring 2 · Wk 4
Hi Maya,
Here’s how Tariq is doing
OVERALL
Developing well
EmotionsOn track
FriendshipsDeveloping
BelongingOn track
ResilienceNeeds support

“I like it when Miss Khan asks me what I want to do at break.”

Security & GDPR

Built for the most regulated room in the school.

UK-hosted

AWS eu-west-2, London. Data never leaves the UK.

Encrypted

At rest and in transit. TLS 1.3, AES-256.

Auditable

Immutable log of every action by every user.

Cohort suppression

Under-5 cohorts hidden automatically.

Subject Access

One-click ZIP of every record on a pupil.

Role-scoped

Teachers see their pupils. SENCOs see everything. Parents see only their child.

Try the whole thing free for six weeks.

No card. Full access. Every feature on this page. If it doesn’t save you a Tuesday morning, walk away.