The statutory SEND process, run by the team that owns it.
Phoenix Eyrie is PECTECH's product for local authorities — the assessment, decision, plan, review and appeal workflow behind Education, Health and Care (EHC) needs assessment for children with special educational needs and disabilities (SEND). It is a different plane of the PECTECH suite, not another portal bolted onto a school product.
A different plane of the suite, built for a different duty.
Its own plane, not a portal on top
Eyrie is not Ember or Nest with an extra screen. It is built around the local authority’s own statutory duty, with its own case record — not another portal bolted on top, but LA case management in its own right.
The record the authority actually holds
A local authority’s duty covers children across an entire area — including children at schools that are not PECTECH customers. Eyrie’s case record is built around that reality, not a copy of any one school’s pupil record.
Built alongside Nest, not bolted on later
Eyrie is being built in parallel with Phoenix Nest, on the same foundation, rather than as a later add-on — sharing the identity, tenancy and audit machinery every PECTECH product is built on.
Built for the people who run the process, day to day.
Caseworkers holding a caseload. Team leads moving work around and watching where cases are ageing. The service manager making the statutory decision. The admin team preparing statutory correspondence and returns. And the director's office, wanting a clear picture of the service without chasing a spreadsheet.
Demand is rising faster than the systems built to manage it.
Government figures published in 2026 show the majority of new Education, Health and Care plans nationally are not meeting the statutory 20-week deadline, and the number of tribunal appeals has risen for nine consecutive years. Eyrie is being designed against that reality, not a smaller one.
We're talking to local authorities now.
If you lead a SEND service, or work in a local authority's EHC casework team, we'd like to hear how the process looks from where you sit.
Read our Eyrie insights